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1. Business Requirements

This section defines the business-level drivers, objectives, and constraints that justify the development of the Sillah system.

1.1 Background

Inherited cardiac diseases are increasingly prevalent in Saudi Arabia, yet many cases can be mitigated through early detection and preventive action. Most families currently lack a structured mechanism to document medical history or identify hereditary risk patterns.

Sillah addresses this gap by providing a preventive e-health platform that:

  • Records structured family health data
  • Screens for hereditary cardiac conditions
  • Generates automated risk alerts
  • Supports early action through clinic booking and awareness tools

1.2 Business Opportunity

Aligned with Vision 2030, Saudi Arabia is prioritizing preventive healthcare and digital transformation initiatives.

Currently, no unified family-centric system exists that simultaneously:

  • Tracks hereditary cardiac conditions
  • Detects risk patterns automatically
  • Provides personalized preventive alerts
  • Connects users to healthcare providers
  • Delivers culturally aligned awareness content

Sillah fills this gap with a scalable, bilingual, mobile-first platform.

1.3 Business Objectives

The primary objectives of Sillah are to:

  • Increase early detection of hereditary cardiac risks through structured data collection
  • Provide a user-friendly tool for recording and analyzing family health history
  • Reduce long-term healthcare costs through preventive intervention
  • Support national health initiatives through future system integration
  • Deliver a functional prototype demonstrating technical and operational feasibility

1.4 Success Metrics

Project success will be evaluated using measurable criteria:

  • ≥ 80% onboarding completion rate
  • Family tree creation in under 5 minutes (≥ 15 test users)
  • Risk alerts with ≤ 1% false negatives on validation data
  • System Usability Scale (SUS) ≥ 80
  • 99% simulated notification delivery success
  • Fully validated bilingual interface

1.5 Vision Statement

Sillah empowers Saudi families to proactively manage hereditary health risks through an intelligent, culturally aligned preventive e-health platform.

The long-term vision is to normalize preventive health awareness at the household level, reducing avoidable medical outcomes and strengthening early detection practices across the Kingdom.

1.6 Business Risks

  • User Adoption Risk

    Users may hesitate to share sensitive health data.

  • Data Quality Risk

    Inaccurate or incomplete entries may reduce risk-detection accuracy.

  • Clinical Alignment Risk

    Medical guidelines evolve and require periodic system updates.

  • Competitor Risk

    Future national platforms may overlap with Sillah’s functionality.

  • Technology Risk

    Real clinic integration requires advanced infrastructure.

  • Usability Risk

    Poor user experience may reduce engagement and retention.

Mitigation Strategy:
User-centered interface design, transparent privacy communication, modular architecture, and incremental enhancement planning.

1.7 Business Assumptions & Dependencies

  • Technology Assumptions

    Users possess smartphones and stable internet access.
    Cloud hosting and secure APIs may be required for scaling.

  • Cultural Assumptions

    Families are willing to document shared health history.

  • Prototype Assumption

    Rule-based risk detection is sufficient for initial implementation.

  • Regulatory Dependency

    Compliance with Saudi PDPL is mandatory.

  • Integration Dependency

    Future clinic integration depends on institutional cooperation.

  • Content Dependency

    Awareness material requires validated medical sources.