01
Business Requirements
Background
There is a rising number of cases of inherited heart diseases and other hereditary conditions in Saudi Arabia. Most of these cases can be prevented and controlled if detected early. No proper system exists in most families to monitor health records and advise on inherited conditions. Sillah is a proposed e-health prevention platform aimed at families to document health records, screen for cardiovascular and hereditary diseases, and plan ahead through clinic appointments and health education tools.
Business Opportunity
There is a national push toward preventive healthcare and digital transformation under Vision 2030. Currently, no unified, family-centric system exists in Saudi Arabia that addresses all of the following gaps that Sillah fills:
GAP
Tracks hereditary cardiac conditions
GAP
Automatically detects risk patterns
GAP
Provides personalized alerts
GAP
Connects users to clinics
GAP
Offers culturally relevant awareness content
GAP
Bilingual, scalable, accessible platform
Business Objectives
BO-1
Increase early detection of hereditary cardiac risks among Saudi families through structured family health data collection and rule-based risk screening.BO-2
Provide a user-friendly digital tool for recording and analyzing family health data.BO-3
Reduce long-term healthcare costs through preventive action.BO-4
Support national health initiatives by offering a model that can integrate with public systems.BO-5
Achieve a functional prototype demonstrating feasibility for future expansion.Success Metrics
≥ 80%
Test users complete onboarding successfully
< 5 min
Family tree creation by ≥15 participants
≤ 5%
False negatives on risk alert test data
≥ 80
SUS (System Usability Scale) score
90–95%
Notification delivery success (simulated)
AR + EN
Bilingual interface fully implemented
Vision Statement
"Sillah empowers Saudi families to proactively manage hereditary health risks by combining intelligent risk screening, culturally appropriate education, and seamless connection to healthcare professionals."
Business Risks
User Adoption Risk
Families may be reluctant to provide sensitive health information without establishing a high degree of trust.
Data Quality Risk
Inaccurate or incomplete data entry from family health might impact the precision of risk identification.
Clinical Alignment Risk
Medical guidelines regarding inherited diseases change over time, requiring continuous updates of risk detection rules.
Competitor Risk
Overlapping functionalities may emerge from future national or private healthcare platforms.
Technology Risk
Integration with real-world clinics, secure authentication, and PDPL compliance might require sophisticated technology beyond the prototype scope.
Usability Risk
A non-intuitive or poorly optimized mobile interface may result in reduced user engagement and early abandonment.
Business Assumptions & Dependencies
A-1
Families will have access to smartphones and internet with a mobile-first platform preference.A-2
Users will be ready to monitor family traits when offered a culturally appropriate interface.A-3
Expert-rule-based risk detection is adequate at least during the prototype development phase in Saudi Arabia.A-4
Compliance with the Personal Data Protection Law (PDPL) is required for health-related data processing.A-5
Healthcare providers are open to adopting the appointment booking system in future versions.A-6
Awareness Hub relies on proven medical resources with regular expert check-ins.A-7
Future scalability may require cloud hosting, secure API management, and national digital health platform integration.
02
Scope and Limitations
Major Features
FE-1
Manage and add family members with demographic and related health information.FE-2
Record conditions like heart diseases, diabetes, hypertension, high cholesterol, and other inherited disorders.FE-3
Rule-based system detects inheritable patterns to generate particular alerts.FE-4
Advise on screening, lifestyle changes, and follow-up actions.FE-5
Access education resources, checklists, and preventive health content.FE-6
Choose a clinic and practice scheduling an appointment.FE-7
Access to previously made notifications about alerts.FE-8
Gives different rights to users depending on role: citizens, healthcare providers, and administrators.FE-9
Full support for Arabic and English interfaces.Release Scope
Initial Release — Core Preventive Health Experience
FE-1
Family member and health event managementFE-2
Rule-based hereditary risk detection for cardiac disease, diabetes, hypertension, and high cholesterolFE-3
Personalized alerts and recommendationsFE-4
Awareness Hub with curated educational contentFE-5
Basic clinic booking simulationFE-6
Bilingual interface with correct RTL/LTR behaviorFE-7
Authentication and role-based access controlFE-8
Mobile-first responsive UIFE-9
Core security measures (input validation, password rules, session handling)FE-10
Usability foundations (clear error messages, intuitive navigation, visual feedback)
Subsequent Releases — Expanded Capabilities
FE-11
Integration with real clinic systems and appointment APIsFE-12
AI-enhanced risk prediction modelsFE-13
Push notifications (SMS, WhatsApp, or national health platforms)FE-14
Multi-family linking for extended householdsFE-15
Advanced dashboards for healthcare providersFE-16
National health system integration (e.g., Sehhaty, Mawid)FE-17
Genetic-risk education modulesFE-18
Real-time appointment availabilityFE-19
Secure document uploads (e.g., lab results)Limitations & Exclusions
LI-1
No real medical diagnosis — screening suggestions only.LI-2
Prototype does not integrate with hospital electronic health record systems.LI-3
No AI/ML-based risk prediction in the current version.LI-4
No offline mode or local-device storage.LI-5
No real-time clinic availability or live appointment confirmation.LI-6
Notification delivery is simulated and not production-grade.LI-7
No genetic testing or ingesting of laboratory data.LI-8
No emergency-response features.
03
Business Context
Stakeholder Profiles
| Stakeholder | Major Value | Attitude | Major Interests | Constraints |
|---|---|---|---|---|
| Families Primary Users |
Early detection of hereditary risks; simple health tracking | Highly receptive if easy to use and culturally aligned | Bilingual interface, mobile-first design, clear alerts, privacy | Varying health literacy; privacy concerns |
| Healthcare Providers | Better-prepared patients; structured family history | Neutral to positive | Accurate data, clear risk summaries, appointment visibility | Must avoid additional workload |
| Administrators | Manage awareness content and system integrity | Positive | Secure content management, audit logs, role control | Must comply with PDPL |
| Public Health Authorities Future |
Scalable preventive-health model | Very positive | Integration potential, population-level insights | Requires formal approval and compliance |
Project Priorities
| Dimension | Driver (Objective) | Constraint (Limits) | Degree of Freedom |
|---|---|---|---|
| Schedule | Deliver complete prototype within the semester | — | — |
| Features | — | Must meet project requirements | — |
| Quality | High usability, reliability, and clarity | — | — |
| Staff | — | No additional developers | — |
| Cost | — | — | Use open-source tools and free-tier hosting |
Deployment Considerations
DC-1
System must be accessible across Saudi Arabia with a mobile-first design.DC-2
All users work in AST, simplifying scheduling and notification management.DC-3
HTTPS, secure authentication, and basic server-side validation required.DC-4
Data stored in simplified manner for prototype; encrypted databases for production.DC-5
Awareness Hub content is subject to periodic review by medical professionals.DC-6
Future clinic integration may require staff training on appointment workflows.DC-7
Full Arabic support — RTL layout with culturally appropriate content — is required.
04
Revision History
| Authors | Date | Reason for Changes | Version |
|---|---|---|---|
| Shoug, Gala, Ghala, Salma | 30 Dec | Filled the template with relevant information. | 1.0 |
| Shoug, Gala, Ghala, Salma | 18 Jan | Revised & edited | 1.1 |
| Shoug, Gala, Ghala, Salma | 20 Jan | Final revision | 1.2 ✓ |