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4. Interviews (Elicitation Notes + Evidence)

Interviews were conducted as a primary elicitation technique to gather qualitative insights from key stakeholders. The objective was to identify user needs, constraints, expectations, and potential risks related to hereditary health tracking and preventive alerts.

4.1 Interview Guide

  • Current Tracking

    Understand how family health history is currently captured and used.

  • Alert Expectations

    Identify what kinds of preventive alerts stakeholders find useful.

  • Trust and Privacy

    Explore privacy concerns and confidence in stored health data.

  • Usability

    Assess expectations for clarity, access, and ease of use.

  • Clinical Workflow

    Understand provider workflow needs and adoption barriers.

  • Stakeholder Coverage

    Interview prompts were designed for family users and healthcare providers to extract both functional and non-functional needs.

4.2 Interview Session 1 — Family Users

Session Record

The report includes two documented healthcare-provider interviews:

  • Session 1: Dr. Lama Alalula, ENT Surgeon
    Interview date: 15 March 2026
  • Session 2: Dr. Alhanouf Alaloola, Cardiac Surgeon
    Interview date: 28 March 2026

Although the original template separated family and provider sessions, the available report evidence primarily documents provider interviews focused on hereditary-risk workflows and preventive-health practices.

Interview Themes

  • Family profile management
  • Health condition recording
  • Preventive alert expectations
  • Appointment-booking expectations
  • Language and usability preferences
  • Security and privacy concerns

4.3 Interview Session 2 — Healthcare Provider

Observations & Responses

  • Current Practice

    Providers currently collect family history directly from patients or parents in pediatric cases.

  • Priority Conditions

    Cancer history and congenital heart disease were highlighted as key hereditary conditions to track.

  • Early Screening

    Both interviewees supported including children from birth for preventive hereditary-risk screening.

  • Recommended Actions

    Follow-up actions should include screening tests, specialist referrals, and lifestyle recommendations.

  • Data Reliability

    Trust in patient-entered data is limited unless the information can be entered or validated by a healthcare professional.

  • Presentation Needs

    Providers preferred concise patient summaries and medically appropriate alert wording.

  • Adoption Risks

    Time constraints and workflow disruption were identified as practical barriers.

  • Future Direction

    One provider highlighted integration with national health platforms as strategically important.

4.4 Key Findings

  • Structured History Collection

    Essential for meaningful hereditary-risk screening.

  • Clinically Trusted Data

    Verified or clinician-entered data is preferred over unverified patient-entered records.

  • Clear Summaries and Alerts

    Providers need concise summaries and standardized alert phrasing.

  • Workflow Efficiency

    The system should minimize interaction overhead and disruption.

  • Pediatric Support

    Screening should support profiles from birth.

  • Interoperability

    Long-term value increases if the system can integrate with national health platforms.

4.5 Extracted Requirements

The following requirements were derived from interview findings:

ID Type Requirement Source
FUR-D01 Functional System shall allow healthcare professionals to enter or validate family health data Interview – Sessions 1 & 2
FUR-D02 Functional System shall track cancer history as a key hereditary condition Interview – Session 1
FUR-D03 Functional System shall track congenital heart disease as a key hereditary condition Interview – Session 2
FUR-D04 Functional System shall support pediatric profiles from birth for early screening Interview – Sessions 1 & 2
FUR-D05 Usability System shall provide a brief patient summary view Interview – Session 1
FUR-D06 Usability System shall support appointment-tailored patient summaries Interview – Session 2
FUR-D07 Integration System could support future integration with national health platforms Interview – Session 1

4.6 Attached Evidence

  • Interview transcripts (anonymized)
  • Audio recordings (if applicable)
  • Signed consent forms (if required)
  • Interview notes

These materials support traceability between elicitation activities and derived system requirements.