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7. Survey Findings

A bilingual survey in Arabic and English was used to validate requirements gathered through interviews and to capture broader stakeholder expectations related to usability, functionality, security, and preventive-health support.

7.1 Survey Design

The survey was structured into three main sections:

  • Demographic questions such as age and gender
  • General system usage and preference questions
  • Role-specific questions tailored to stakeholder groups

The survey targeted patients, family members, healthcare providers, and administrative staff.

7.2 Response Summary

In total, 32 responses were gathered.

Key response patterns:

  • 87.5% of respondents were female and 12.5% were male.
  • 84.4% of respondents were aged 19-25.
  • 50% reported prior use of digital health-tracking systems.
  • 31.3% answered "maybe" when asked about prior use, and 18.8% answered "no".
  • Usage frequency was mostly occasional (53.1%) or rare (37.5%), while only 9.4% used such applications frequently.
  • 59.4% expressed interest in using the system to manage family member profiles, while 31.3% answered "maybe".
  • 56.3% preferred English, 40.6% preferred Arabic, and a small minority preferred both.
  • 87.5% agreed that different roles should have restricted access to data.

7.3 Analysis and Key Insights

  • Strong Demand for Family-Centered Functionality

    Most respondents showed clear interest in managing multiple family member profiles, reinforcing the need for a family-based system model.

  • Need for Preventive Health Features

    High interest in alerts and recommendations indicates that users value proactive health management and early risk detection.

  • Low Engagement with Existing Health Apps

    Most respondents use health applications only occasionally or rarely, which suggests that current solutions may lack relevance or usability.

    This supports designing Sillah to be simple, clear, and easy to navigate.

  • Importance of Security and Privacy

    Strong agreement on restricted access highlights the need for Role-Based Access Control, secure authentication, and privacy-aware handling aligned with PDPL.

  • Requirement for Bilingual Support

    The language split confirms the need for a bilingual system that supports both Arabic (RTL) and English (LTR).

  • Interest in Future Features

    Open-ended responses suggested future enhancements such as AI-based risk prediction, emergency alert systems, wearable integration, and health trend tracking.

    These ideas are useful for the roadmap but remain outside the scope of the initial release.

7.4 Contribution to Requirements

The survey directly strengthened the case for:

  • Family profile management
  • Preventive alert generation
  • Recommendation support
  • Bilingual usability
  • Security and access restrictions